“I almost never write reviews but, on this occasion, I think that Quiet PC deserves some positive feedback. I bought a system from them at the end of last year and the speed at which it was built and delivered was excellent - especially bearing in mind that I live in France. Unfortunately, there was an intermittent hardware fault which eventually turned out to be a dying HDD. They arranged collection of the system and return to me after replacement of the HDD.

While they were investigating the problem (and we all know how difficult intermittent faults can be to track down) communication with me was excellent. Indeed, any emails from me have generally been answered within 24 hours and often almost by return.

I always think that the quality of a business emerges when something goes wrong - in this case a faulty component. They handled this issue quickly, efficiently and politely.

I mainly dealt with Andy Ford who deserves the highest praise for his commitment to providing good customer service. I suppose my only reservation would be that, if the business grows any bigger, it’s going to be difficult to maintain these very high standards of personalized service.

Would I buy from them again? You bet.”